Whether you've got Vodafone HFC, Chorus Fibre, Starlink, Rural Broadband, 4G or VDSL/ADSL, we've got it covered. Over 25 years working in IT and for some of the country's leading ISPs, we know a thing or two about wireless.
Why use the Kāpiti Wireless Experts
Often available at short notice, all afternoon and early evening, when you're at home. No days off work waiting for a callout. We guarantee it will be easy!
We have some of the world's leading software to quickly identify wireless issues so you're not paying for hours of labour, guaranteed!
Wireless isn't all about 192.168.1.1 ip addresses and vlan tagging. We make it simple, with our sociable attitude and jargon free technology lingo.
While other techs nip off to the store to buy a router or access point, we nip out to our van. We carry a full range of spares, parts and new hardware all the time.
What we do
From a single dead spot to a full new-build fitout, our mobile techs design, install and tune networks that just work — right across the Kāpiti Coast.
Whole-home coverage with seamless roaming. We design and install mesh systems that kill dead spots for good.
Learn more →Hard-wired reliability. Structured Cat 6 cabling and tidy terminations for rock-solid speeds where Wi-Fi won't cut it.
Enterprise-grade UniFi networks. Access points, switches and controllers set up and tuned for your home or business.
Learn more →VoIP and networking hardware done right. Grandstream phones, routers and access points configured end to end.
A full wireless site survey using pro software to pinpoint dead spots, weak signal, dropouts and disconnections — mapping your coverage, interference and channel congestion so upgrades are targeted, not guesswork.
Learn more →Not getting the speeds you pay for? We track down the real bottleneck — line, hardware or config — and fix it fast.
Learn more →Planning a build or reno? Get cabling and wireless designed right before the walls go up — no retro-fit headaches later.
Link two buildings or sites over distance with a rock-solid wireless bridge — no trenching and no monthly line rental.
Learn more →Fibre runs where copper won't reach — sheds, studios, sleepouts and right across the property, holding full speed over distance.
Book a wireless tech
Travel fee: A $25 travel fee applies for local callouts from Paekākāriki to Te Horo. We charge a $62.50 fee (30 minutes travel) for addresses in Hautere, Ōtaki, Manakau and Pukerua Bay. For customers in Kuku, Ohau, Levin, Waitārere or surrounding areas we charge a $125 fee (60 minutes travel). This is in addition to the hourly fee. This fee may be waived for some large jobs or repeat clients — please enquire.
Expected commit time: Most jobs are next day, however if we can fit you in same day we will — this is often around 4:30pm onwards. If it's an emergency and can't wait, our office staff can attend your property next for a 100% surcharge (i.e. double usual rates).
Business hours: Our standard hours are Monday to Saturday 8am to 8pm. On Sundays, public holidays and from 8pm to 8am we have a 100% surcharge (i.e. double quoted rates above).
Free ISP Routers: Most of our callouts are in relation to the free ISP router or modem you received. Wholesale margins on Fibre are minimal and giving away a free router is a major impact to profit margins — hence these freebies aren't very good. They might be fine for a studio apartment but not a 5 bed home. We recommend you look at your home wireless as to how much it benefits you. If it's vital, then you should invest in an enterprise level setup — this costs more $$ but is definitely worthwhile.
Hardware: Most wireless issues are fixed by upgrading your wireless hardware. Don't feel like you are being pressured into buying new equipment, but our experienced technicians will make recommendations based on your property environment, size and wall cavities. You can purchase equipment through us at industry leading prices or buy yourself and we'll install it.
Reviews
Real results for homes and businesses across the coast — from dead spots and dropouts to full network upgrades.
★★★★★Amazing service. For years we struggled with intermittent disconnections, dropouts and weak signal down the back of our house. We thought we had the right setup, but Dave came and installed a whole new setup for us, and we can now stream 4K Netflix in the back bedroom, yay!
PAPamela ArmstrongWaikanae
★★★★★Got a new router and my ISP said it was plug and play, yeah right! Took us hours and finally gave up so call these guys. Same day service and I needed a VLAN tag, along with a different cable from the router to the Chorus box to get faster speeds. Lesson learnt, should have called right away.
JDJames DougallŌtaki
Installed a point to point bridge connecting my house to our shed about 1km down the driveway. Had previous techs, cabling and general nightmare. Rhys and the team presented the solution and a fair price. Definitely pay a bit more for expertise.
If you're not completely satisfied with our services, we'll refund your money in full. All we ask is that you let us try and fix the issue first. The 15 days starts after full payment has been made on your invoice.
You'll need to let us know why you'd like a refund with a phone call to our helpdesk, however we definitely won't make things difficult — we'd just like to improve for next time.
Excludes any hardware purchased and supplied.